Your First Visit
Please arrive about 10 minutes early so that you have enough time to complete our New Patient and Medical History forms. These forms are designed to give us the information our team needs to provide you with the personalized oral health care you need.
Your dentist will begin by reviewing your medical and dental history and completing a comprehensive dental exam. Your exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening and any X-rays that your dentist feels are necessary.
Based on your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you have about your dental health and available treatment options.
If you have never visited our dental office before you are bound to have questions. Please take a few minutes to read through the answers to our FAQs to learn more about what to expect at Pacifica Dental.
- What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Locations & Hours
- Free On-site Parking
- Quick Check-up Appointments
- Multiple Appointment Bookings for Families
- Short Wait Times
- What if my medical history has changed since my last dental appointment?
If, since your last appointment with us, you have experienced a change to your medical history, don't worry - we will still take this into account when conducting your oral health care.
At your next appointment at Pacifica Dental, mention that you have had a change to your medical history, including a recent surgery, a newly confirmed allergy or a new medication you are taking - we will note that in your file.
If you do not mention this yourself, we will ask you if there has been any change to your medical history since we last saw you. At this point, you can fill in our medical history form before we get started to help keep our records up to date.
- How can I book an appointment?
- How do I cancel or reschedule an appointment?
- Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
- Do you provide services in any languages other than English?
Yes, our office is able to provide bilingual dental services in both French and English.
If you have a language preference, please advise us when booking your appointment.
- Does your clinic have on-site parking?
Yes, we have free on-site parking available for all our patients. We are also easily accessible by public transit.
Support for Anxious Patients
Anxiety or fear around visiting the dentist is very common and can often prevent people from getting the dental care they need. If this sounds like you, don't fret.
The team at Pacifica Dental is able to utilize a variety of practices, including dental sedation, to help you relax during your appointments.
Insurance & Payment
At Pacifica Dental, we'll help you navigate our options for payment, insurance claims, and financing so you can focus on achieving your dental goals.
Our administrative team is happy to assist you in understanding your insurance plan better so that you get the most out of your coverage.
The full treatment cost must be paid at the time of your appointment. We accept payment by cash, debit or most major credit cards.